Request for return and refund ignored and not answered
I ordered a Valentina dress and Presley top for upcoming trip. The items arrived on Aug 19th. On Aug 22nd I submitted a return request online per instructions provided for the dress which does not fit me well. I have not heard back from the company at all. I wrote an email to the address provided as contact on on Aug 26th asking for status of my return because I leave for my trip in 3 days and will not be in the US to ship it back. No response. There is no phone number one could call anywhere on the website or the emails with order confirmation. I am at a loss how to return the item. Honestly, for 10 days I am ignored as a customer. This will force me to keep the dress because I cannot ship it back? I will never order from this company again.