Disappointing product experience
I bought the Chamelo Shield directly from Chamelo in May 2025. Just over a year later, the electronic tint/darkening function stopped working. The support team was always friendly and polite, but they did not offer any meaningful solution after the 1-year warranty had expired. Instead, I was offered a 30% discount on a new pair. For a premium product, I expected better reliability and more support when something goes wrong. A discount on another pair doesn't help much when I've lost confidence in the product.