Lost card, and late fees all taken care of!
2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz my payment was late. So I called and spoke to someone who was super helpful and was able to take off that late fee since I was in the middle of getting a new card. I was really appreciative I'm trying to get my balances down low in any little bit help.