Disappointing Quality and a Complete Scam
I feel completely scammed by Simcosplay. I ordered items worth 100€, and what I received was far from what was promised. Despite carefully following their sizing chart, the clothing I received was not true to size and did not fit at all. The quality was also extremely poor and nowhere near what you would expect for the price. When I reached out to their customer service for a refund, I was told that I need to return the items to China at my own expense. The cost for this return shipment is 74.95€, almost the same price as the original order! It’s absurd that they expect customers to pay such a high return fee. To make matters worse, they refuse to cover any of these costs, which goes against fair consumer practices. I feel trapped in a scam where they sell subpar products and make it nearly impossible for you to get your money back. I strongly advise anyone considering a purchase from Simcosplay to think twice. This company is not trustworthy and does not respect their customers. Absolutely terrible experience!