Poorly run business
I received a gift certificate for this company. Finally decided to use it, and wow, what a disappointment. I ordered a 1.75L bottle, got sent a 750ml bottle. I inquired about the wrong item sent, and got some AI chatbot that was no help. A "customer service" rep took over, and has been about as helpful as the chatbot. Two weeks and there is still no refund, no label to return the item and get the full refund. The amount of the certificate covered most of my purchase, but overall I am out $65 for the certificate and the amount I paid. The company seems to not want repeat business. AVOID giving them your money, because you will get scammed. UPDATE: I did eventually get the full bottle I paid for, but only after posting here and to the BBB. Why not take care of the customer early, you know, without me having to do all that extra work to get a response? Seems like a lot for me to do when I could just go to a local business and pick up what I need.