I can't say enough about my positive experience
I can't say enough about my positive, excellent experience with WordPress.com and their customer service reps called Happiness Engineers. I chose the company to design and host a new website I needed to showcase and sell gemstone necklaces I make. I signed up for WordPress business plan which comes with Help desk support. On each of my interactions I received friendly, helpful, upbeat sounding email replies that helped me understand how to implement certain features into my website. Every Happiness Engineer was eager to help- they were genuinely happy to help me create very nice design for my website and wished for it to go into the GOOGLE universe with best success. They all sound like your supportive friends wishing you success. Business plan also comes with onboarding sessions, planned at your time and date of choosing and a professional designer works with you at the meet up session to do some tweaks that the website will benefit from . I have a website for a different business of mine for the last 3 years, with inadequate performance. The yearly hosting for it expires in March. I will only trust WordPress to design and host a new website as well- I trust them completely and know that all my needs at scaling my business for the next years will be fully met. I highly recommend WordPress business plan, because the immediate, friendly, helpful interactions with Happiness Engineers are priceless support in the process of designing and launching the best website you want for your products.