I ordered a tshirt with personalized…
I ordered a tshirt with personalized printing and when it arrived the printing had been duplicated. You couldn't read the bottom word at all. I contacted customer service to ask about returning the tshirt and ordering a replacement. They offered me a discount of 60 % on my next order but said that a return would not be in.my best interest. So that would mean the new tshirt would cost me another £6 plus shipping. The first tshirt isn't wearable but I was happy to send it back if they would provide me with a returns label. It appears that's not an option. Definitely won't be using this company again. They have asked for photographic proof that the tshirt isn't printed correctly which I have provided but it would appear that somehow I have to foot the bill for their mistake.