Strange customer suport
I read reviews, i talk to people, and there feeling is all the same: The company grew very fast (with good products), but their customer support is what will cause them to lose market shares. I called and sent a brad nailer out of warranty and initially they wrote back to me that there was going to be a maximum of 130$ to fix it. I sent it and a bout one month later they wrote back saying that if I wanted to get it fixed it would cost me 776,11$. So thinking it was an error I called customer service and the answer i got was: "if you want to repair it it will cost 776,11$, and I replied: You cant be serious, you know that it would cost half this amount to get a new one, only to get the same reply about the 776.11$. So I am asking myself: is this what Milwaukee is all about?