Warning: Do not use Postmates!!!
Postmates has no quality control and horrible customer service when a mistake is made. Tonight I ordered food a requested “Onions & pico de gallo on the side PLEASE.” My husband will NOT eat anything with raw onions in it. The dish was delivered with raw onions completely mixed in, and my husband was unable to eat his dinner. I immediately went into the app to tell them it wasn’t what I ordered and uneditable, and they basically say “Tough s***!” They said “This order is ineligible for a price adjustment!” I went back and forth with them several times but they wouldn’t budge. So I’m done with Postmates/Uber Eats. I’ve been a pretty good customer, ordering almost weekly. I guess they’d rather lose customers than do what’s right and refund their mistakes.