Beautiful products/Wildly overpriced
The products are lovely to use and beautifully packaged but wildly overpriced. Which is one reason a bunch of companies (The Ordinary, "Geeks & Gorgeous" and etc.) have sprung up to sell effectively the same active ingredients. Their rewards program feels like an utter scam. In the years I've been a member, or insider or whatever they call it, I've never accrued enough points to apply to a purchase...yet I'm always **just thisclose** to becoming a VIP or whatever they call it and actually getting a reward. I really need to unsubscribe from their emails so I'm not tempted anymore. Their products are budget busters.