There customer service is a joke, totally unacceptable.
I selected a hat from this company, when it arrived it was a totally different hat, I contacted the supplier who informed me that the best offer was a $8 dollar refund (Item was $78) they informed me that they knew this was not a good outcome for me. After a lot of emails the offer now is 50% and I pay for the item to be returned. My advice for anyone who thinks about buying from this company is, don’t do it!!. There customer service is a joke, I have reported them to PayPal in the hope that they will intervene on my behalf, when I informed them that I was going to do this, they said that this would lead to a very long delay in it being settled, I think that speaks for itself.