Terrible customer service
Terrible customer service, stay far away. Back and forth emails since 9/27 trying to get a warranty replacement. They will not call to discuss or resolve issues, 1 email a day if you're lucky is all you get. Their "Engineer was sick and took leave" causing a delay, do you only have one? They offered to send me a new power connector if I paid $15 shipping but it wouldnt be here until maybe end of october as its out of stock. I see you have the light in stock, send me a new one and ill pay shipping both ways for the new one and to send the defective one back. They also replied back at 8am Friday saying they are closed for the weekend...what? I even told them I would buy another light today if they sent me a replacement for the old one as I'm in need of 2, still nothing. Well you've lost me as a customer forever and hoping this review steers people towards a company that actually gives a crap after the sale when things don't go as planned.