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Charlie

United Kingdom

1 Reviews
1 Reads
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1 review

myfacesocksuk

Awful quality, scam tactics.

I can only assume they have tons of bots writing positive reviews. Their customer service are not at all helpful and seem to be running a petty grift. They sent mock ups which were radically different in design quality from what is shown on the website. They asked what I thought of these and to send additional photos over. I pointed out exactly what was wrong and was optimistic this would be fixed and sent over additional photos. The next email I got said that they were already in production with the obvious design flaw and that to amend them they'd need additional money. I also noticed that they've got a fake 'sale ends in five minutes' ticker whenever you enter the site to encourage you to make a purchase quickly. They also seem to add hidden fees to every order, only after you've already entered your card details. 2 x 12.95 for the product = 25.90 + 6.99 shipping, but the order came to 46.87. Because of the ticker I stupidly accepted and only realised the mistake afterwards, but it's baffling that this is not an illegal business practice.

2024-11-07