Faulty brand new Wahoo KICKR MOVE
Faulty brand new Wahoo KICKR MOVE I just purchased the brand Wahoo KICKR MOVE with the intention to exchange the Shimano cassette with the Sram cassette. Unfortunately, the locking bolt for the cassette was faulty which the customer service represent confirmed to be a known issue. Hence, I had return the product. Costumer service promised me that the new product will be shipped immediately once in the old product is in transit. Several days later and various attempt to contact costumer service, I am still waiting for the new KICKR to arrive. I expected more from Wahoo as a premium brand, both in terms of product quality control and customer service.