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Khadria Antrobus

United Kingdom

2 Reviews
3 Reads
0 Useful

2 reviews

momence.com

My second negative review: DO NOT USE MOMENCE.

My second negative review here. After emailing to try and get my account unlocked, I’ve been sent a really pointless email about tips anyone with sense would do before reach out of for support. However, the last (laughable) step is the go onto the support page and do a 24/7 chat.. if there was an actual link or button I could click to do this I would but the website is faulty and clearly wasn’t checked over before launching. Still have around £70 of Pilates lessons I’m not able access that’s to the helpful advice of the support team.

2026-02-24
momence.com

Wouldn’t use this platform again

I use this platform to book my Pilates classes through. Usually I have no problems as I’m always signed in. After my partner bought me another £49 worth of classes, the app decided to log me straight out? I’ve been trying to get back into my account all day yet it can’t find my account now.. tried to use the customer services 24/7 support or even find an email/number and can’t even do that either.. not happy at all. I expect a prompt reply a solution to this.

2026-02-22