Fairly good product, poor customer service
Fairly good product. Bad customer service. When I initiate a ticket it takes a couple of days to receive a response, typically asking for more information. I promptly send off the requested information...and then I hear nothing further from 1Password. One of my tickets involves the fact that 1Password does not populate the Dropbox login on an Android phone. Dropbox is a major app, so they should have figured this out. I've observed this failure on two different phones by two different manufacturers. This is an example of a ticket where the company has completely dropped the ball. Sometimes when I'm filling in a field the app will get in the way, aggressively prompting me to generate a password or load the field into the app. This can obscure the text that I'm trying to enter into the field. There needs to be a way to quickly and easily tell the app to go quiet for a given field or web page. To summarize: 1Password works fairly well on a Windows browser, not so well on an Android phone, and support is bad.
