I did not receive a telehealth…
I did not receive a telehealth consultation. There was no live interaction or meaningful medical evaluation — only automated messaging directing me to obtain lab work and take over-the-counter medication. Additionally, I was informed prior to using the service that my expected cost would be approximately $75, and I was not provided a written estimate or consent to a higher charge. Now they are trying to charge via Health Insurance $140. At the time of service, I was physically located in Alaska, while the provider appears to be located in Florida and on the visit summary 'CLAIMS' I had an office visit.