I received a broke clock with…
I received a nice clock with broken pointers due to poor packaging during transportation. The packaging provided no protection for the delicate parts. When I contacted the seller with pictures and videos of the damage, they insisted that I pay for the shipping of the broken piece and fix it myself, as if I were the manufacturer. Frustrated with this response, I decided to contact my bank and dispute the charges. It was unreasonable to expect me to spend additional money on shipping and repair for an item that arrived damaged.