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Priya

Thailand

1 Reviews
0 Reads
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1 review

Multcloud

Function and customer service

I subscribed the first time but it wasn't syncing properly so I emailed the company and they refunded me right away. I got refunded in less than 24 hours. I then talked with the refund department regarding the problem I had. It was concluded that they should have referred me to a support first. So I resubscribed after a while. I mainly wanted to transfer my files from Dropbox to Onedrive. I wanted to make sure that all the folders and the many subfolders would be transferred as that was a main problem I encountered when manually transferring a folder (the subfolders wouldn't go). They assured me that this wouldn't happen. So all the files did get transferred (about 600 GB). One drawback would be the dates. All file dates were changed to the date that it was transferred. I think that is very important and something that they can look to fix. Otherwise, great customer service and the transfer worked fine (except for the dates).

2023-12-02