Profit over quality
I recently visited the store located at the corner of Ashley and Wilkinson Blvd Charlotte NC (first visit at this location), I purchased a sausage dog and the buns were not fresh - one bite in, the bun completely fell apart. I brought it to the attention of the manager who kindly offered me another bun upon request - same result. I also noticed that all of the condiments were heavily watered down and as a result they lack favor. I was very disappointed because I just wanted a good dog. #PROFIT OVER QUALITY