Free assembly by these folks seems to mean do it yourself
Every time appoint is scheduled rhey have excuse to cancel, we are waiting on 4th or 4th time to be scheduled, I lost count. Blamed weather, sick relative, stuck in traffic, and who knows what else. Rhis was to be free assembly which it seems free equals do it yourself. I won't five them a one but won't let me leave information. They truly do not care and customer service sucks. I know how it works if you can't get me off phone you ask the person next to you to be manager lol. Then some dude comes on says he is over the state of ohio. Lol he sucks just like the ones over the USA. Each time told they will escalate I remind them it has been the 4 or 5 times. Poor child has been waiting a month and 1/2 for swingset. So disappointed!!!!!!!!