This review is based on the company's customer service…
This review is based on the company's customer service after I had an issue with my purchase. I bought a game from them and a second game was included at no additional price. After checking the. Company's reviews, I decided to support a small business and buy the game from them instead of Amazon, and with the understanding the second game was free. Then I got an email from the company saying the second game was given as a trial under a subscription plan. I had no idea, and wrote back telling them I did not intend to subscribe and did not know I was effectively "renting" the second game. Long story short, their customer service rep responded immediately, apologized for my confusion, cancelled my subscription, and let me keep the second game. Although my husband suspects the rep was a well trained bot, the correspondence was immediate, respectful, and solved the problem. It renewed my resolve to buy from small businesses when possible and -- after a check online to affirm the business is legitimate and well run -- to continue considering companies that rely on social media to secure customers. Good job, Uzzle.