THERE'S GOTTA BE A BETTER WAY!!!
I would like to do a review on this company. Thumbtack, first of all, let me start by saying they have a great onboarding staff that's where it starts, and that's where it ends. I had so many problems getting into touch with the customer. After not getting in touch with the customer, I thought to myself. Hey, why would I call a customer who has already contacted two or three pros of their choosing. It would seem if someone doesn't want you, why would you pay to convince them? Otherwise they made their choice. But this is the part that baffles me to no end. If five people call and the customer chooses no one and the lead itself cost 75 person that's three hundred and seventy five dollars unaccounted for, there's no problem with a company making money believe in a free enterprise system.That's what this country was built. But when you start taking advantage of people, that's where I draw the line. I wish there was a company that was out there that gave the consumers. A choice of who they would like to talk to. The customer would be honest forthright. I am trying to do good business.Well, that's not what they promote here on this platform. They invented a new system where you don't even have the customers telephone number.So now we pay for the lead.Don't have the customer telephone number.And the control lies with the person collecting the money.Now, explain to me in what country that makes sense when you buy something.It's yours. They would not allow me to put my builder's license on there.Even though the license belongs to my company and my partner and I. There are so many ways that we as the pros can make this company better.And more profitable for every person involved.But they never asked to hear those things. A free market system is based upon not only fairness but based upon choice. If anyone out there would like to have my information, I have no problem with giving you a full unadulterated disclosure of what I encountered, what I do business with this company. Absolutely one hundred percent not. And I will tell them that!!!