Dissatisfied with the delays of packing and delivery
My order was placed on 19 November 2023. My order was shipped on 22 November 2023 (2 days delay). I received a request to confirm delivery on 28 November 2023. I waited several days in the hope the parcel might arrive, it did not, so I responded by email on 30 November 2023 advising that I had not received it and the last tracking advice from DHL was that it had arrived in Los Angeles on 27 November 2023, having taken 6 days to move from Phoenix. I requested further updates as my security protector will not allow me to re-enter the DHL site. It is now 10 December 2023 and I have not received a response from BarxBuddy. I am becoming concerned that BarxBuddy is a fake. Please prove me wrong and respond to my request for transparency and assistance. I have placed orders with another US company after 19 November and received the goods 7 days later. My order with you has taken 21 days so far and still has not arrived. Murray (Order#1558940)