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Vanessa Kite

United Kingdom

1 Reviews
7 Reads
0 Useful

1 review

The Groom Room

Don't bother

This was my first visit with my 17 week old puppy who was booked in for a puppy groom they told he would about an hour .I was told he was too young for a groom or cut so it was basically a bath and comb .when I got back they said I needed to train him by holding his chin so they can cut his fur and if I don't train him I will struggle to find a groomer to do it!!! I was gob smacked to say the least as I thought the whole point of paying professional groomers was so you don't have to do it yourself. So I paid £30 for a bath and to be told I had to train him to stop biting the scissors!!! He's a puppy cockapoo what do they expect.They clearly don't have the experience or knowledge of dogs or puppies so should not be charging £30 for the service. So I will not be returning to pets at home and have since found a lovely professional lady who is thrilled to be grooming my baby boy . I have heard a lot of things about this company since I've been . He also was afraid to get in the car a couple of days later so who knows what was done there .

2025-10-01