I had a disappointing encounter with…
I had a disappointing encounter with this company. Despite the advertised 'free shipping' with my address, I received an abrupt email the next day demanding payment for shipping. This abrupt change in terms led me to cancel the order. Buyers beware of unexpected charges and abrupt communication from this company. While there might have been shipping conditions stated online, the discrepancy between the advertised 'free shipping' on the payment page and the subsequent demand for shipping fees via email was disconcerting. It raises the question: should customers overlook 'free shipping' claims displayed prominently during checkout and instead search for fine print? This conflicting information and the unexpected change in terms make for a confusing and unreliable shopping experience.