They Send Items that Have Been Returned and Missing Parts
I received 1/2 of my order today from UPS. I'm very disappointed to have either received an item that was previously returned, Viking Solutions Double Gong Target System Combo 10" Gongs with 2 Stands 3/8" AR500 Steel, or was opened by UPS and the Gongs, Chains, and instructions were taken from it. You can see where someone had cut the item box open (The UPS box didn't look opened), and retaped the item box shut. I tried to contact you, but I received a "technical error" when submitting the request. Your customer service hours suck for those of us who work jobs that call you during those hours. **Updated 12/23/2025*** I was finally able to reach someone at Midway USA I think his name was Thomas, and he treated me like crap. His tone was that I was lying about the item, and he refused to let me send photos showing the item had been returned to Midway USA with missing parts. He directed me to Extend, for my insurance. I will never buy from Midway USA again because of this. I guess "family-owned" these days means "screw the customer," at least for Midway USA.