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Michelle Newton

United States

2 Reviews
7 Reads
0 Useful

2 reviews

SkinStore

Worst customer service EVER I ordered an eye product received it

I ordered an eye product received it, and the product was literally no good. It was a brownish color for under your eyes and it should be a nice creamy light color. I contacted customer service immediately to return it. They absolutely refused five weeks later still going back-and-forth refusing to let me return the product they asked for a ton of photos. I sent all the photos and they still refuse. This was $104. It's a product I use all the time and no exactly what it looks like this product was brown, and it burned my under eyes. I tried to return the product through their policy and it can be found worst customer service ever encountered in my life. They literally wouldn't let me return it. I wasn't looking for a free product. I wasn't looking to return the other items I ordered just the one bad item so please beware.

2024-05-30
Gift Baskets Overseas

Ordered 12/14 checked on this order on…

Ordered 12/14 checked on this order on 12/21 to make sure it was still being delivered. As of today 12/24 never delivered and again I checked in on 12/21 and was told .. you said by 12/23. Umm yes cause it was for Xmas!!! Now no gift!!!! Over 100.00 and there reply on 12/24 we will investigate .

2023-12-24