Run. No longer a great company…
Been with front point for well over 6 or 7 years now. Every single piece of hardware i have purchased has taken a dump or isn't compatible with the newest version of the software. The only way to get new ones is to spend more money or get locked into a multi year contract. The customer service is lacking from what it was when I started. The Simon Control Panel is no longer offered, and the backup battery isn't charging and now they want to buy the new control hub and panel. It seems they would have to offer me the items to make my system reliable or they would be in violation of contract. I would rather have a product that works and does what it says it will do as well as a great customer service team. It's a joke. overall its been a terrible experience and a thorn in my side; not to mention a mountain of money for out of date obsolete equipment that doesn't always work and will be out of date in a year. Save yourself and run.