They're scammers
I ordered two wigs from them and intended on trying them out for my birthday as they would have been my very first wig to wear. I bought two just in case one was insufficient. I ordered a straight 14 inch one with a little body that looked liked it had been styled for advertisement but was mostly straight. Then I ordered a popular curly one. I also ordered the pre bleached knots and pre cut lace for both. First of all, the package came two weeks after I ordered, which was in the range of time I expected but when I opened both wigs up they literally both had the same curl pattern. The 14 inch was curly and very short. I'm talking Bob at ear length short, not 14 inches straight. The curly one was layered to where the back was definitely 18 inches, but every where else was cut into about 3 layers and the curl pattern was tighter than advertised. The middle part was basically bald on both and all the hair on the lace surrounding the part was extra thin and the tracks were visible. Among other things my head is huge so upon trying the wigs on, they did not fit and I didn't want to damage the wig by trying to stretch it or cut it up to make the necessary adjustments even though I didn't even know how fr. So I go back and read the return policy and I was within the time and conditions of requesting a return or exchange. When I hit these weirdos up, they were like, we gave you what you ordered dear and after checking with the warehouse we confirmed that they sent what you ordered. I went on to explain I didn't order two curly wigs and basically that there was nothing I could do with them because my head is too big anyway. They just kept telling me they sent me what I ordered and that it would be too expensive for me to return it to them on their dime. They even said that they believed it'd look good if I tried to wear the wigs as is. I went back and forth with them pleading and begging to just return it because there was nothing I could do with the items and they weren't even what I ordered to begin with. They offered a $20 coupon and 10% off my next purchase which is hilarious considering I spent $348 on my order. They finally gave me some address in New York to send the wigs back to and claimed there was a $15 restocking fee per wig and I had to pay $20 just to send it. SMH just don't do it. I'm positive you will save yourself the trouble by just ordering from somewhere else. Their entire business is beyond a scam.