Simple and fair
While liquidating a business I found a box of leftover currency from foreign trips employees had taken over the years. Most of it consisted of obsolete bills that were no longer legal tender and could only be exchanged at the central bank in the issuing country. I was relieved to learn that I could mail these to FCCE for exchange at rates it publishes on line. The discount was reasonable in light of the service performed. The owner was friendly and easy to communicate with. The process was fast and convenient. U.S. dollars appeared in my account the day the bills arrived.