I used to love this company, now it’s a scam
I used to love this company. Their planners weren’t perfect, but the company seemed to have strong values and worked to improve. My last order (placed in OCTOBER 2023) still has not arrived. I contacted customer service in early December, they said they would replace the order. Then in late December, I received the email the CEO sent out about the difficulties with their fulfillment partner. When I still didn’t receive the order, I contacted customer service again. They gave me a new (third) tracking number. That was on the 15th and the tracking page still says ‘label created, awaiting package.’ This really feels like a scam.