Mid-lift product purchased
Mid-lift product purchased: manual shows grease fittings on pivots but unit came with none. So how to you get grease to the high load areas? Customer service (CS) said apply lithium grease to the outside…absolutely insane. Prewiring on the raise button should be on the normally open contact but came on the normally closed so when power is applied the motor runs. It’s even shown on the NC contact in the manual…insane but correctable. Multiple CS contacts very unhelpful. Promised many times to get back, never did unless I called back. One reply highlighted the hydraulic return line back to a pressure port…insane and dangerous. Except for the missing grease fittings the hardware appears to be ok.