I am NOT happy with how customer…
I am NOT happy with how customer service handle my complaint with them expired products. I bought a dozen of tea drinks with an expiration date of October 2023 printed on the bottle. Customer service try to explain that was the production date NOT expiration date. I find it hard to believe that I had purchased other tea drinks in the same order from the same manufacturer had August 2024 dates printed on the bottle. I try to tell them those dates on the bottle are expiration dates NOT production dates, I would not have a product with a future date of August 2024 as the production date. It only make sense that those dates on the tea drink bottles are expiration dates. I went back and forth with 2 emails and the customer service still insists that she is right. That is the reason I wrote this review and "buyers beware" Yami will sell expired beverage products and try to convince you that it's not.