Shady Business Practices
There is a reason as to why most of the reviews are 1 star. You sign up for the free trial, make an account, they don't send you any confirmation email. The first email I EVER get from them is literally the day I posted this review, and now they're refusing to give me a refund. Also, sites like Chegg make it easy to cancel your subscription. The fact that you have to click through 5 separate steps, and also have email correspondence to ensure your subscription is canceled should be a massive red flag. I'm going to the bank, these sort of practices should not be tolerated, save your money and don't waste your time with this. EDIT: They say I've put in a prior subscription, but I have literally no memory nor records regarding having done a free trial previously.I've checked my history on my devices I use for schoolwork and the earliest I've ever been on their site is literally a week ago. Saying that I've somehow done a free trial before (which if that were the case how could I have done another free trial???) but canceled it. I haven't used your service in 2023. The lack of confirmation emails in this site would make all of this a non-issue, but since they don't do that, that's how you get these sorts of situations. They try to say that the email could have gotten into my spam but I literally never got an email, even after checking my spam folder. UPDATE: I tested with a new email, and apparently they do send some welcome email but it gets sent to spam. Apparently, my email was used to make an account last year, but I have no record of this (I check the history of my devices but the furthest back my history goes w/ Numerade is literally last week), but it still doesn't explain how the account with this email had two different free trials.