My initial order experience was…
My initial order experience was extremely disappointing. I was surprised to learn after placing the order that a custom build would take 15–20 days to complete. This kind of information should be clearly disclosed upfront before the order process begins. When I attempted to cancel, I felt pressured by the sales team to continue. They offered me an alternative system with similar specifications, and I reluctantly agreed. Although the order arrived faster than expected, that positive impression was short-lived. Upon setup, I discovered the GPU had no power. After considerable effort resetting and troubleshooting, I found signs of physical damage to both the graphics card and the motherboard socket. While I managed to get the system temporarily working, the GPU continues to lose power intermittently. Further inspection revealed deep gouges on the tempered glass side panel. Overall, the entire experience has been extremely disappointing — from the lack of transparency and pressure to proceed with the order, to the damaged and unreliable product I ultimately received.