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John Grisoni

United States

1 Reviews
2 Reads
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1 review

My Choice Software

Not a Friendly Download Process …

I found the download to upgrade from Windows 10 to Wndows 11 to be fairly difficult. It kept taking me to sites that partially aborted with no alternative than to “retry”. It took several attempts with no success as it completed steps two then aborted at about 75% of completion in step three. Later, as I restarted my laptop it indicated that it would start again. All seemed complete but my settings indicated that I was still in Windows 10. I tried again and this time an entirely different process started that seemed to take hours to complete. I then tried restarting my laptop and more time was needed. A very slow and confusing download that is not friendly. The support line answered quickly but the representatives seemed not very willing to stay with you to solve. They make it clear that the will not stay on the line, but they are willing to cancel the sale. It almost seemed as though you had to be lucky to land on the correct download site.

2026-03-18