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Written by the business, not verified by us.My Choice Software (mychoicesoftware.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable support team for being extremely helpful, patient, and efficient when resolving software activation issues. Many people note that representatives guide them step-by-step through complicated installations, making technical processes quick and completely painless. Buyers appreciate the friendly demeanor and dedication of the staff during troubleshooting sessions. Some reviewers were not happy with the support provided and encountered frustrating activation difficulties. A few customers also mentioned experiencing persistent problems with software installation and feeling that their issues remained completely unresolved. Others raised concerns about faulty product keys and poor customer service quality.
Auto-generated from all reviews of this business. For reference only.I was quite intimidated by the MS 365 installation jargon on the MS website but Tyler made it real simple. I did not realize I had already done most of the installation work (poor procedure from MS) but Tyler reassured me and it wasn't a problem.
Alex was my customer service representative. His patience in detention to detail made the experience like having a personal tutor! Thank you, Alex!!!
Thank you for your kind feedback, Thompson. We’re glad to hear you received patient, attentive, and knowledgeable support that made the experience easy to navigate. We truly appreciate your thoughtful review and your business.
Alex was wonderful to talk to on the phone. My issue was solved very quickly, and professionally!
Thank you for your kind feedback Paul. We’re glad to hear your issue was resolved quickly and that you received professional and helpful support. We appreciate you taking the time to share your experience and value your business.
Alex was very efficient and helpful and got me all set and ready to go and it even pin some of the apps thanks Alex
Thank you for your kind feedback Paul. We’re glad to hear you received efficient and helpful support and were able to get everything set up and ready to go. We appreciate you taking the time to share your experience and value your business.
The Software I was looking for is everything I imagined. Thank you for the discounted offering for Windows 11 Pro.
Thank you for your kind feedback, Ravi. We’re glad to hear the software met your expectations and that you were pleased with the Windows 11 Pro offering. We appreciate your trust and business.
Alex went right to the root of the issue and helped me get the update needed accomplished with ease! Great customer service!
Thank you for your kind feedback Timothy. We’re glad to hear your issue was resolved efficiently and that you had a smooth and positive customer service experience. We appreciate you taking the time to share your experience and value your business.
Thank you for your feedback, Jim. We’re glad to hear the software works well for your needs. We appreciate your business and are happy to have you as a customer.
Alex A was fantastic! He is very knowledgeable and helped my resolve my activation issue quickly. Thank you!!
Thank you for your kind feedback, Dustin. We’re glad to hear you received knowledgeable and helpful support and that your issue was resolved quickly. We appreciate you taking the time to share your experience and value your business.
Very easy to download & set up with absolutely no hiccups !!!
Thank you for your feedback Bill. We’re glad to hear the download and setup process was smooth and hassle-free. We appreciate you taking the time to share your experience and value your business.
My Choice is a great place to go for software purchases. It is quick and easy and the support is prompt and knowledgeable.
Thank you for your kind feedback Cindy. We’re glad to hear you found the purchasing process quick and easy and that our support team provided prompt and knowledgeable assistance. We truly appreciate your trust and business.
Tyler was extremely patient with this 84 yearly woman who needed interpretation of directives that my literal analog brain could not follow! He manage to get me to where I need to be in record time, for which I am most grateful, especially since once he got me to the right location I was able to download my new home office 2021 with ease
Thank you for sharing your thoughtful feedback, Patricia. We’re so glad to hear that you received patient and effective assistance and were able to get everything set up and downloaded with ease. We truly appreciate your kind words and your business.
I needed new software for my computer and the assistance that was provided by Finn O'Sullivan was Outstanding!
Thank you for taking the time to share your feedback, Eddy. We’re glad to hear you received outstanding assistance while finding the right software for your computer. We appreciate your business and are grateful for your kind words.
Thank you for your kind feedback. We’re glad to hear you received excellent support and appreciate you taking the time to share your experience. We truly value your business.
Tyler got me up and running quickly after I had a problem activating!
Thank you for sharing your feedback Steve. We’re glad to hear your activation issue was resolved quickly and that you were able to get up and running smoothly. We appreciate your business and your kind words.
Thank you for taking the time to leave this feedback, Brandon. We are glad to hear that you were pleased with the service and that our team member provided a kind experience. Your satisfaction is very important to us, and we are always here to help whenever you need support.
our communication was initially a little challenging. however, Alex was very knowledgeable, helpful, patient, and calm. thanks Alex!
Thank you for taking the time to share your feedback. We’re glad to hear that your experience improved and that you received knowledgeable, helpful, and patient support. We truly appreciate your business and your kind words.
Great, better than five stars.
Thank you for the wonderful feedback, Donald. We’re grateful for your support and thrilled to hear you had such a great experience. We truly appreciate your business.
Tyler’s Willingness to go extra mile
Thank you for sharing your feedback, Bob. We are glad to hear that you appreciated the extra effort and dedication provided during your experience. Your support is greatly valued.
I purchased MS Office Pro from this company “My Choice Software,” based on trust pilot’s recommendation. It is hard to trust all online businesses nowadays, if they are real, or a fake front used for money laundering! Well let me tell you, I placed my order and received my MS Office Pro download. It could not be installed, because it was 32 bit, not 64 my computer needed. I responded back to them from their email they sent me. I wrote that I needed the 64 bit instead, and replied. I called the 800 number as well, only because other companies do not respond, or may take a week to respond. Jake picked up my call right away, and I explained my issue and gave him my order number. Jake said; “no problem he would extract the 64 bit link and reply to my email with the link.” All done! I am so happy to discover this company and Jake’s great customer service, and how quick it was resolved! Maybe within 5-8 min. I will be using them as my go to software needs! Give them a try! You will not be disappointed! Thank you Jake & My Choice Software! God Bless! Rosie G.
Thank you so much for sharing your experience, Rosie. We’re thrilled to hear that we were able to quickly resolve the installation issue and get you the correct version you needed. We truly appreciate your trust in My Choice Software and your kind words about our customer service. It means a great deal to know that we could make the process easy and stress-free for you. We look forward to being your go-to source for software in the future.
Jake was incredibly helpful and went out of his way to resolve my lack of knowledge. He not only helped me get all set up but was very quick at addressing my issues. Great job Jake
Thank you for taking the time to share your feedback, Matt. We’re glad to hear you received the support you needed and that your questions and concerns were addressed quickly. We truly appreciate your kind words and are happy we could help make the setup process a smooth one.
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