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Written by the business, not verified by us.My Choice Software (mychoicesoftware.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable support team for being extremely helpful, patient, and efficient when resolving software activation issues. Many people note that representatives guide them step-by-step through complicated installations, making technical processes quick and completely painless. Buyers appreciate the friendly demeanor and dedication of the staff during troubleshooting sessions. Some reviewers were not happy with the support provided and encountered frustrating activation difficulties. A few customers also mentioned experiencing persistent problems with software installation and feeling that their issues remained completely unresolved. Others raised concerns about faulty product keys and poor customer service quality.
Auto-generated from all reviews of this business. For reference only.Solved the problem quickly, spoke clear English (rare for today's call centres), easy to deal with
Thank you for sharing your feedback, Adam. We’re glad we could resolve the issue quickly and make the process easy for you. We appreciate your kind words and are pleased to know you had a positive experience with our support team.
The assistance was wonderful. Could not have done this without help’. Finn was patient and persistent. He was the best
Thank you for your thoughtful feedback Judie. We’re so glad to hear that you received the support you needed and that the assistance made a difference. We truly appreciate your kind words and are pleased to know you had such a positive experience.
Price, smooth transaction, ease of downloading. Just as represented. One of the best buying experience. Based on my experience, I would do business again and recommend 100%. I have complete satisfaction with my purchase.
Thank you for sharing your experience. We’re pleased to hear that your purchase was smooth, straightforward, and exactly as represented. Your satisfaction and recommendation mean a great deal to us, and we look forward to serving you again in the future.
Jake was extremely helpful and helped me select the correct software for my older laptop
Thank you for sharing your feedback. We’re glad we could help you find the right software for your older laptop and make the selection process easier. We appreciate your kind words and are pleased to know you had a positive experience with our support team.
Fulfillment is really fast. Had one problem with a product key but Jake helped me out within minutes and we were good to go!
Thank you for sharing your experience, Jerry. We’re glad to hear you found the ordering process easy and that your order was fulfilled quickly. We’re also happy we could resolve the issue promptly and get you up and running. We appreciate your feedback and your business.
Representative was knowledgeable and solved my problem.
Thank you for sharing your feedback, Richard. We’re glad to hear that our team was able to provide knowledgeable support and resolve your issue. We appreciate you taking the time to share your experience.
I Had difficulty getting Office to display. It downloaded but wouldn't appear. Jake was incredibly patient and helpful in resolving this issue, and I truly appreciated his expertise.
Thank you for taking the time to share your experience, Paul. We’re glad we could help resolve the issue and get Office displaying properly. We appreciate your kind words about our team and are pleased to know you received the patient and knowledgeable support you needed.
Quick friendly and efficient. His name was Alex
Thank you for your kind feedback, Robert. We’re glad to hear you found our service quick, friendly, and efficient. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Gabe did a great job helping me with the installation of my software. He was very knowledgeable and professional. This was a very positive experience and I would use your services again.
Thank you for taking the time to share your experience. We’re glad to hear that you found the software installation process professional, knowledgeable, and positive. We truly appreciate your kind feedback and look forward to assisting you again in the future.
The call was no longer than 5 minutes and Jake was able to help me with a Windows License issue very quickly and even answer some questions about bulk license ordering. Very Helpful
Thank you for sharing your experience, Hunter. We’re glad we could resolve your Windows licensing question quickly and provide helpful information about bulk licensing options. We appreciate your feedback and look forward to assisting you again in the future.
Very easy purchasing process. Great price. I had some challenges getting the purchase to go through, but their phone support was great.
Thank you for your thoughtful review Jack. We're glad to hear you found the purchasing process easy and our pricing competitive. It's great to know our support team was able to provide the assistance you needed. We appreciate your feedback, and thank you for choosing My Choice Software.
Alex and I did not understand eachother during our first transaction - which lead me to giving him and My ChoucexSofteate a less than outstanding review - Since then - we have worked together. His advice and concern for my issues has been outstanding. He and his company have worked with me and resolved s issues - just an excellent experience / I now recommend Alex and My choice as a five star software company / many thanks for their help -
Thank you for taking the time to share your updated experience, David. We truly appreciate your willingness to work with us and are glad we were able to address your concerns and find solutions that worked for you. Your kind words about our support and commitment mean a great deal to our team. Thank you for your trust, your recommendation, and the opportunity to continue serving you.
Alex provided excellent customer service :)
Thank you for your kind review, Damian. We're glad to hear you had an excellent customer service experience. Providing helpful and reliable support is always our goal, and we appreciate you taking the time to share your feedback. Thank you for choosing My Choice Software.
I felt that my rep, Jake, was knowledgeable and very pleasant. He was clear and explained the process as we went along. I was very satisfied.
Thank you for your thoughtful review Jeri. We're glad to hear you had a positive experience and that the process was explained clearly from start to finish. Providing knowledgeable, clear, and friendly support is something we strive for every day. We appreciate your feedback, and thank you for choosing My Choice Software.
Thank you for your kind feedback, Renee. We're glad to hear you had a positive support experience and that you received patient and professional assistance. We appreciate you taking the time to share your experience, and thank you for choosing My Choice Software.
MyChoice Software deserves the highest rating. The transaction went very smoothly purchasing and downloading MS Office 2021.
Thank you for your wonderful review Nancy. We're glad to hear your purchase and download of Microsoft Office 2021 went smoothly. Providing a simple and reliable experience is our goal, and we appreciate your kind words and support. Thank you for choosing My Choice Software.
Jake was very helpful and was able to eliminate my problem. He was patient since I wasn't sure how to explain what the issue was. He was able to solve the problem quickly and efficiently.
Thank you for taking the time to share your experience, Diana. We're glad to hear your issue was resolved quickly and efficiently. Providing patient, knowledgeable support is important to us, and we're pleased we could help even when the issue was difficult to describe. We appreciate your feedback, and thank you for choosing My Choice Software.
I was told some inaccurate information regarding the ordering and receiving process. I was frustrated until Gabe from support went out of his way to find the missing info and followed up the next day. My experience went from frustrating to great with Gabe. Everything after that went smooth and my installation was perfect. Thank you for you professionalism and kindness Gabe. Mike
Thank you for sharing your experience, Mike. We appreciate your patience and are sorry to hear there was some confusion during the ordering and receiving process. We're glad the issue was resolved and that you received the support needed to turn the situation around. It's also great to hear your installation went smoothly. Thank you for your thoughtful feedback and for choosing My Choice Software.
Fin is very patient with me, he went though many difficulties during this software installation, very professional.
Thank you for sharing your experience. We're glad to hear you received patient and professional support throughout the installation process. We understand that software installations can sometimes be challenging, and we're pleased we could help you every step of the way. We appreciate your feedback, and thank you for choosing us.
Jake was friendly and helpful - and helped me resolve my issue quickly and efficiently.
Thank you for your kind feedback Melissa. We're glad to hear your issue was resolved quickly and efficiently and that you had a positive support experience. We appreciate you taking the time to share your experience, and thank you for choosing My Choice Software.
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