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Trixie Phelps

United States

1 Reviews
3 Reads
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1 review

Mementofor

False Advertisement

SCAM/FRAUD! ~They DO NOT HONOR their advertisements, listings, policies, and returns, unless it benefits them~ Mementofor had a listing for Valentine Cards with gemstones. It states the package includes crystals: Tigers Eye, Red Jasper, Green Aventurine, Amethyst, Rose Quartz, Blue Spot Jasper, Clear Quartz, & Dalmatian Stone. The order I received did NOT have them included. I've spent weeks corresponding with massive resistance. I finally filed a complaint with PayPal & I'm told that Mementofor will refund 100% once they receive the items back. I'm fine sending the items back but not at my cost. At the time of my purchase, their website said they offer "30-day postage paid returns". The envelope that I received came from Franklin, IL, not China. However, Mementor is insisting that I ship to China at my cost. They have also since removed this statement ("30-day postage paid returns") from their website. I am still within my 30 days and they are insisting that I pay for the return. If I don't, they won't refund anything. Grrr! Why can't there be authentic & transparent companies who honor their clients [rhetorical].

2024-02-20Helpful 1