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KimR

United States

1 Reviews
5 Reads
0 Useful

1 review

LiftMode

Several issues

I had to call LiftMode to place an order because the website wasn’t letting me do it. Customer service was very nice and generous in helping me place the order. I do object to $16.95 being the cheapest shipping option. Another less expensive option is needed. An ongoing issue is that I can’t print an invoice from their website, which I need for tax purposes. There is no print option from the order history page. This last order showed up as a charge by Synaptent LLC. All previous orders showed up as LiftMode. LiftMode should state on their order confirmation what name is going to show up on the charge. With all the identity theft and credit card fraud there is in our world that courtesy would be appreciated. LiftMode you sell some good products but some fine tuning is needed.

2024-02-20Verified