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Tara Watts

United States

1 Reviews
3 Reads
1 Useful

1 review

10 Federal

Do not rent from these people …

I paid for storage of my daughters things for over three years she was killed in a car accident and it was all I had left. I went there to find my lock had been changed. I then found out the lock was found 6 months ago cut. This company texts and messages about the bill being due, but couldn’t contact me to tell me the unit had been broken into. The last six months I paid 250 amonth and if I had known it was broken into I would have got everything out of there. Now they say I am insured for 1000 if I have the receipts for what was stolen but that doesn’t even pay me back for the wasted rent. When speaking to the police I found out that since Federal took it over they have been called out there a lot. I didn’t know that. The police ask them to put up cameras so they did just never turned them on. This company doesn’t care I lost my daughters things that were priceless to me. DO NOT RENT A UNIT FROM THEM BECAUSE WHEN ITS BROKEN INTO THEY DONT CARE.

2024-02-29Helpful 1