This may be a fraudulent company
This may be a fraudulent company. I requested to end my subscription and got an email confirming it had ended in Dec 2025. I was billed after this twice. When I drew this to their attention, they would not acknowledge and said that since I’d brought it to their attention more than 14 days after the billing I could not be helped - even though I had written documentation that they confirmed I had cancelled. This is troubling. I am glad other people had positive experiences and that they are being helped. I personally found myself trapped into spending money. I still do not know if I will continue to be billed for a service they told me had been cancelled.