Beyond Body - the first fully personalized wellness book in the world A 100% personalized wellness program made only for you and developed by world-class nutrition and health experts. Inside the book, you’ll find: Meal and workout plansEasy-to-digest lessons Stress management techniques Habit-building strategies Extra content, written for you and aboutyou! START YOUR JOURNEY
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Is Beyond Body legit?
Beyond Body (beyondbody.me) has a 2.8 out of 5 rating on OK.one, based on 193 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, App. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the program easy to follow, appreciating the interesting products, helpful recipes, and clear guidance for daily habits. Many people warmly appreciate the beautifully printed hard copy book and the straightforward questionnaire that helps customize their journey.
However, some people mentioned that the mobile application can feel quite clunky and difficult to navigate when recording daily food intake. Furthermore, a few customers noted that the multiple add-on offers encountered right after purchasing the plan were rather distracting and unwelcome. Some reviewers also expressed frustration because certain recipes still included ingredients matching their declared food allergies.
Auto-generated from all reviews of this business. For reference only.
I liked the program a lot. Especially the daily check in & questions.
I really like the immediate response to me having to cancel sooner rather than later due to new personal reasons.
Thanks!
I will happily recommend you.
Reply from Beyond Body2026-08-28
Hello Barb,
Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the program, especially the daily check-ins and questions. We’re also glad our team could respond promptly when you needed to cancel. Your recommendation means a lot to us, and we wish you all the best! 💕
Best regards,
Beyond Body Team
See canned response below. Note that I have still not received confirmation that my subscription has been canceled.
Incredibly predatory and deceptive business. No receipts, but require receipts to lookup your account and cancel. No emails from them with any info about my account, when I try to go to the login page, get a 404 error message. They are literally just taking your money.
Reply from Beyond Body2026-08-19
Hello Kate,
We’re sorry to hear about the difficulties you experienced accessing your account and managing your subscription. We understand how frustrating it is to be unable to log in or locate purchase information when you want to cancel.
A subscription cannot be charged without completing the checkout and purchase process. After purchase, a verification email is sent to the email address used during checkout, allowing you to create your password and access the app. If you missed this email, we recommend checking your Spam and Promotions folders and confirming that you’re checking the correct email address if you use more than one.
For website purchases, subscriptions can be managed through Manage My Subscription once logged in. If you’re unable to access your account or encounter a 404 error, please contact [email protected] with any available payment or transaction details, even if you don’t have a receipt. Our team can use this information to locate the purchase and assist with access or cancellation.
Please also note that optional add-ons are separate purchases and may need to be cancelled separately. If a subscription is cancelled correctly before its renewal date, no further renewal charges should occur.
Best regards,
Beyond Body Team
No communications of charges - secret subscription
I have never used whatever it is this company is offering. I don’t even have an email from them about a subscription and yet they keep charging a monthly fee with no contact whatsoever so ever. Where is this company’s care for the customer. They take no responsibility for communicating charges. monthly renewals, emails reminders as they Hope to keep taking customers money in the hope that they won’t notice. The Prime Minister is on to companies like you and the way you operate right now won’t be possible in the future. Communicate your charges with your clients regularly. I don’t have a single email other than one where I expressed an interest. Gosh how I wish I had never come across your company.
Reply from Beyond Body2026-08-18
Hello Isla,
We’re sorry to hear about your concerns regarding the charges and subscription communications. We understand how worrying it can be to see recurring payments you do not recognize.
A subscription cannot be charged without the customer completing the checkout and purchase process and providing payment details. Subscription pricing, renewal terms, and billing information are presented during checkout and outlined in our Terms & Conditions. If a subscription is cancelled correctly before its renewal date, no further renewal charges should occur.
If you subscribed through our website, the subscription can be managed through Manage My Subscription. App Store and Google Play subscriptions are managed through the respective account settings. Please also note that optional add-ons are separate purchases and may need to be cancelled separately.
If you do not recognize the charges, please contact [email protected] with the transaction details or payment receipts. Our team can investigate the account and help clarify what the charges relate to.
Best regards,
Beyond Body Team
I was finding it difficult to lose weight despite my best efforts and leading a healthy lifestyle. I am reasonably well informed about nutrition. I decided to try the Beyond Body App. It is really helpful pointing out my lifestyle and eating habits which need adjustment and correction. This information has given me a push in the right direction and I am losing weight gradually.
Reply from Beyond Body2026-08-18
Hey Valerie,
Thank you for sharing your experience! We’re delighted to hear that the Beyond Body App helped you identify areas in your lifestyle and eating habits to adjust and that you’re seeing gradual progress toward your weight-loss goals. We’re cheering you on as you continue building sustainable habits, and we’re always here to support you. 😊
Best regards,
Beyond Body Team
The ad promises a personalised fasting plan. It does not provide that: it gives ‘inspiration’, nutrition advice and a log to enter the times you fast. Absolute waste of money. I complained and am promised a 25% refund as a ‘goodwill gesture’.
Reply from Beyond Body2026-08-17
Hello there,
We’re sorry to hear that the program did not match your expectations, particularly regarding the level of personalization you expected from the advertising. We understand why this would be disappointing after purchasing specifically for a personalized fasting experience.
The plan is created based on the information provided during the initial questionnaire, including your goals, preferences, and other details. It is intended to provide personalized recommendations alongside fasting guidance, nutrition information, tracking tools, and other resources. We appreciate, however, that the recommendations may not have felt sufficiently individualized to you, and your feedback about how personalization is communicated is valuable to us.
We’re also sorry that the refund resolution left you dissatisfied. Our refund policy allows goods to be returned within 14 days of delivery. However, personalized products or digital content that has already been provided cannot be refunded unless it is proven to be faulty or not as described. Refund requests are reviewed according to these terms and the circumstances of the individual purchase.
If you believe the product you received was not as described in the advertisement, please contact [email protected] with your order details and any relevant screenshots or information from the advertisement. Our team can review the specific case and provide further clarification.
Best regards,
Beyond Body Team
I opted for the hard copy book which is excellent .
I did not realise I had entered in to a
Subscription - was easily sorted . Good experience . Thank you
Reply from Beyond Body2026-08-10
Hello Patricia,
Thank you for sharing your experience! We’re delighted to hear that you’re happy with the hard-copy book and that your subscription concern was resolved easily. We appreciate your feedback and are glad you had a good overall experience. 🙏
Best regards,
Beyond Body Team
Hey Angela,
Thank you for your kind words! We’re glad to hear you appreciated our fast and professional service, and we’re always here to support you throughout your Beyond Body journey. 😊
Best regards,
Beyond Body Team
E
ESCORA/DONNAFE N · 7 reviews · Experienced 2026-07-29 ·
★★★★★
I think the service they offer is truly…
I think the service they offer is truly helpful and customer care is excellent.
Reply from Beyond Body2026-08-03
Hey Escora,
Thank you for your kind words! We’re so happy to hear that you find our personalized wellness service helpful and that our customer care team has provided you with a great experience. If you have any questions, we’re always here to help. 😊
Best regards,
Beyond Body Team
J
Jo Osullivan · 1 review · Experienced 2026-08-01 ·
★★★★★
Impossible to cancel subscription and get a response
I signed up for this at the beginning of this year
No notification of six month subscription being due this month but I had put it in my calender. I hadn't really used it due to illness (cancer) occurring shortly after signing up and chasing this to cancel was the last thing on my mind. So seeing it on my calender a few days ago I decided not to renew, how hard could it be to cancel.....IMPOSSIBLE
Despite signing into my account numerous times over a 48 hour period, the link to 'manage my subscription' was consistently not operating, so therefore you can't go in and cancel!
Iv had no response to three emails
They don't respond in live chat either despite the claim there's always someone to talk to
I want my subscription cancelled and a refund for the money taken today
I wish I'd checked Trustpilot before I'd gone anywhere near this lot
UPDATE
they have now responded and given me a refund of a quarter of the subscription cost they took today.....not good enough!
Reply from Beyond Body2026-08-03
Hello Jo,
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you faced with managing your subscription. We understand how frustrating this situation must have been, especially while dealing with other important life circumstances.
We’re glad our team was able to get back to you and provide a resolution, but we appreciate your feedback regarding the cancellation process and communication. We’ll share your comments with our team as we continue improving our support experience.
If you need any further assistance, please contact us at [email protected].
Best regards,
Beyond Body Team
S
Sharyn · 5 reviews · Experienced 2026-07-30 ·
★★★★★
I found the app a little bit clunky and…
I found the app a little bit clunky and sometimes glitchy.
Reply from Beyond Body2026-07-31
Hello Sharyn,
Thank you for sharing your feedback. We’re sorry to hear that you experienced some issues with the app. We appreciate you letting us know, as feedback like yours helps us identify areas where we can improve the experience.
If you continue experiencing any technical issues, please feel free to contact our support team at [email protected], and we’ll be happy to assist.
Best regards,
Beyond Body Team
The calorie counter is hard to use, in accurate and doesn't contain many foods. Why can I not copy yesterday's breakfast?
Taking hydration is annoying. Why can't I save a custom amount to add? I dunno from a pint glass.
Why do i have to click through 3 screens to add every item of food?
Going to cancel my subscription
Reply from Beyond Body2026-07-30
Hello Beth,
Thank you for sharing your detailed feedback. We’re sorry to hear that the app experience has been frustrating for you.
We appreciate you taking the time to highlight areas like food tracking, hydration logging, and ease of use. Your suggestions are valuable, and we’ll make sure they’re shared with our team as we continue improving the app.
If you need any assistance with your subscription or account, please contact our support team at [email protected], and we’ll be happy to help.
Best regards,
Beyond Body Team
App is great and it is the incentive to keep me on track. I would like to be able to get a graph of weight loss - seeing the line going down is very motivating.
Also the inputting of food is laborious if you don't use the meals provided, so after a while I gave up doing it.
Reply from Beyond Body2026-07-29
Hello Cathy,
Thank you for sharing your feedback! We’re glad to hear that the app helps keep you motivated and on track. 😊
Best regards,
Beyond Body Team
W
Wendy Brown · 2 reviews · Experienced 2026-07-28 ·
★★★★★
Don’t use this company I have never…even use the app
Don’t use this company I have never used the app could get into it and they’ve auto renewed without a courtesy email reminder knowing full well I have not used the app. The app wasn’t even on my phone I had to redownload it to see what I had been charged for. Thieves rogues and vagabonds. Avoid.
Reply from Beyond Body2026-07-29
Hello Wendy,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating unexpected charges can be.
We’d like to review your account details and help clarify what happened with your subscription. Please contact our support team at [email protected] with your account information, and we’ll be happy to assist you further.
Best regards,
Beyond Body Team
It has been an interesting 3 weeks, though I haven't lost any weight! It was easy to contact a real person to communicate with, to answer my questions. However, I thought the app was 'clunky', and not UK friendly. It was time-consuming and complicated to record the food I ate, and it didn't remember what I'd selected on previous days - so I didn't bother. When giving options to reply to a question the options were limited - no 'other' box to tick. So I wasn't really impressed. I wish I hadn't paid for 8 weeks - a month would've been enough
Reply from Beyond Body2026-07-29
Hello Rosemary,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the app experience did not fully meet your expectations.
We appreciate your comments about the food tracking, app usability, and available options, and we’ll make sure your feedback is shared with our team as we continue improving the experience.
If you need any further assistance with your plan or account, please contact our support team at [email protected].
Best regards,
Beyond Body Team
K
KC · 1 review · Experienced 2026-05-25 ·
★★★★★
I bought the book and subscription
I bought the book and subscription, then was charged $150 more without my knowledge. I canceled my account to try and stop any more charges and because of that they said they could not help refund the charges that were already complete. They were not helpful and in fact did not seem to care at all. I would not recomend and feel it was a complete scam.
Reply from Beyond Body2026-07-27
Hello there,
We’re sorry to hear about your experience and understand your concerns regarding the charges. All subscription details and renewal information are shown during checkout before the purchase is confirmed.
Regarding refunds, our policy allows returns within 14 days of delivery for eligible purchases. Digital content or personalized products that have already been provided may not be eligible for a refund unless there is an issue with the product or it was not delivered as described. Our team will be happy to review your case and provide further assistance.
Please contact us at [email protected], and our team will be happy to assist.
Best regards,
Beyond Body Team
I cancelled my subscription but they charged me anyway
I cancelled my subscription but it remained active anyway. They have just charged £59.99 and £129.99 on to my credit card and tried to charge a third amount that the MBNA fraud team blocked. I've now raised a dispute with my credit card company and they are refunding me. They have blocked this company from charging me again. This app does not appear in the Apple subscription, there was no e-mail or text to alert that money would be taken and no receipt was sent. Avoid! Their website states that no refunds will be given (which violates the consumer credit act), so raising this with the bank is the only option.
This standard response to my review, and others, is insufficient. Your business plan is to extend subscriptions and continue to charge cards, without notification, without an invoice, without a receipt. Any protestation that you do not do this is false. My bank is handling this, since I should NOT have had an active subscription.
Reply from Beyond Body2026-07-22
Hello Pamela,
We’re sorry to hear about your experience and understand why this situation would be concerning. We’d like to clarify that charges cannot be processed without a completed checkout. All subscription pricing, renewal terms, billing information, and any optional add-ons are presented during checkout before purchase and are also available in our Terms & Conditions.
Please note that deleting an account or cancelling one subscription does not automatically cancel any separate add-on subscriptions. Website subscriptions and add-ons can be managed through Manage My Subscription, while subscriptions purchased through the App Store or Google Play must be cancelled through the respective store's subscription settings. If all active subscriptions are cancelled correctly before their renewal dates, no further renewal charges should occur.
Regarding refunds, we review each request individually in accordance with our applicable refund policy and consumer protection laws. If you believe a cancellation was not processed correctly or you were charged in error, please contact [email protected] with your account email and transaction details so our team can investigate your case thoroughly.
Best regards,
Beyond Body Team
Very dodgy subscription practices. I subscribed to an info app but it charged me a 6 monthly workout Plan as well at the 6 month mark.
I never requested that. No reminders or links to cancel either. I managed to cancel but - as I didn’t subscribe to both it seems dodgy.
Reply from Beyond Body2026-07-22
Hello Rachel,
We’re sorry to hear about your concerns. We’d like to clarify that optional add-ons are never applied automatically - they are only included if selected during checkout. All selected products, pricing, subscription terms, renewal schedules, and billing information are presented before purchase and are also available in our Terms & Conditions.
Website subscriptions and add-ons can be managed separately through Manage My Subscription, while subscriptions purchased through the App Store or Google Play must be managed through the respective store's subscription settings. If cancelled correctly before the renewal date, no further renewal charges should occur.
If you believe you were charged for a product you did not intend to purchase, please contact [email protected] with your account email and transaction details so our team can review your case.
Best regards,
Beyond Body Team
Cannot access app after one successful use. Password reset goes to error 404.Purchased yesterday. Help team said have sent a link no link arrived. I regret buying. The little I saw of app did not seem to have a personalised plan I was expecting . after encouraging emails from their so called head nutritionist . I smell a rat.
I can now access app . It is very generic not personalised . I will make use of it for monitoring. I may of been a little rash however I still regret buying and would not buy again though will raise stars to two.
Reply from Beyond Body2026-07-23
Hello Joanne,
Thank you for updating your review. We’re glad to hear you were able to regain access to the app, though we’re sorry for the frustration you experienced with the login issue and password reset link.
Regarding your expectations of a personalized plan, the program is generated based on the information provided in the questionnaire, including your goals and preferences. We appreciate your feedback that the experience did not feel as personalized as you expected, and we will share this with our team as we continue improving the app.
If you continue experiencing any technical issues or have questions about your plan, please contact [email protected], and our team will be happy to assist.
Best regards,
Beyond Body Team
I was unable to use the app after creating account
I was unable to use the app after forgetting my password. Password reset was a dead link. Sent multiple emails. Can’t even cancel at this point because I can’t login in so this feels like a scam, being charged for something I can’t access.
Reply from Beyond Body2026-07-22
Hello Laura,
We’re sorry to hear about your experience. Since you were previously able to access the app, this appears to be a technical issue rather than an account setup problem, and we apologize for the inconvenience caused by the password reset link.
Please note that logging in is required to manage a website subscription. If you're unable to access your account because the password reset link isn't working, please contact [email protected] with your account email and screenshots of the error. Our team can investigate the login issue and help you regain access so you can manage your subscription.
If your subscription was purchased through the App Store or Google Play, it can be cancelled directly through your Apple or Google account subscription settings. If cancelled correctly before the renewal date, no further renewal charges should occur.
Best regards,
Beyond Body Team
A
Aim For Wellness · 3 reviews · Experienced 2026-07-20 ·
★★★★★
I like the app initially but just…
I like the app initially but just recently it was changed, all the old data was gone. The new app wasn't as useful to me and I paid for 3 months access but that was useless when the days was removed. I didn't get what I signed up for.
Reply from Beyond Body2026-07-20
Hello there,
We’re sorry to hear that the recent update did not meet your expectations. We understand how disappointing it can be when changes to the app affect features or data that you found valuable.
We’re continuously improving the app to provide a better experience, and feedback like yours is important to us. We’ll be sure to share your comments with our product team as they continue refining the app and its features.
If you believe there is an issue with your data or access, or if you have any questions about your subscription, please contact [email protected] so our team can review your case and assist you further. 🙏
Best regards,
Beyond Body Team
