Beyond Body - the first fully personalized wellness book in the world A 100% personalized wellness program made only for you and developed by world-class nutrition and health experts. Inside the book, you’ll find: Meal and workout plansEasy-to-digest lessons Stress management techniques Habit-building strategies Extra content, written for you and aboutyou! START YOUR JOURNEY
Written by the business, not verified by us.
Is Beyond Body legit?
Beyond Body (beyondbody.me) has a 2.8 out of 5 rating on OK.one, based on 193 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, App. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the program easy to follow, appreciating the interesting products, helpful recipes, and clear guidance for daily habits. Many people warmly appreciate the beautifully printed hard copy book and the straightforward questionnaire that helps customize their journey.
However, some people mentioned that the mobile application can feel quite clunky and difficult to navigate when recording daily food intake. Furthermore, a few customers noted that the multiple add-on offers encountered right after purchasing the plan were rather distracting and unwelcome. Some reviewers also expressed frustration because certain recipes still included ingredients matching their declared food allergies.
Auto-generated from all reviews of this business. For reference only.
What people say
S
Stefania Ban · 1 review · Experienced 2026-07-13 ·
★★★★★
Please look out because they take your…
Please look out because they take your money without consent even if you delete your account. I have purchased a plan in januarry and payd for it. I deleted my account in march and in jully they have taken from my account two payments of 153 euros, without consent and without an invoice. And now they are saying that if i cancelled my account they can not give me any information
Reply from Beyond Body2026-07-20
Hello Stefania,
We’re sorry to hear about your concerns and understand why this situation would be upsetting. We’d like to clarify that charges cannot be processed without a completed checkout. All subscription pricing, renewal schedules, billing information, and any optional add-ons are clearly presented during checkout before a purchase is confirmed and are also available in our Terms & Conditions.
Please note that deleting an account does not automatically cancel an active subscription. Website subscriptions must be cancelled through Manage My Subscription, while subscriptions purchased through the App Store or Google Play must be cancelled through the respective Apple or Google account subscription settings. Optional add-ons, if purchased, may also have separate subscriptions and need to be cancelled individually. If all active subscriptions are cancelled correctly before their renewal dates, no further renewal charges should occur.
If you believe you were charged incorrectly, please contact [email protected] with the email address used for your purchase and the transaction details. Even if your account has been deleted, our team can review your payment history and investigate your case further.
Best regards,
Beyond Body Team
Stay away!
My experience with Beyond Body Fasting’s customer service has been extremely disappointing.
I paid for a 12-week program but have been unable to access my account from the very beginning. Despite contacting customer support multiple times, they have failed to resolve what should be a straightforward login issue.
Instead of providing a solution, they repeatedly ask me to send screenshots of the exact same problem. I have done so several times and provided detailed explanations, yet I still have no access to my account, no clear answers, and no resolution.
To make matters worse, they have refused to refund my payment for a service I have never been able to use.
I expected far better customer support from a company that charges customers upfront. Based on my experience, I cannot recommend this service.
Reply from Beyond Body2026-07-20
Hello Jeanette,
We're sorry to hear about your experience and understand how frustrating it must have been to be unable to access your account after purchasing the program. This is certainly not the experience we want for our users.
To log in to the app, you first need to create your account credentials. After purchase, a verification email is sent to the email address used during checkout, allowing you to set your password. If your credentials were created correctly and you are still unable to log in, this may indicate a technical issue that requires further investigation.
We also regret that the troubleshooting process did not resolve the issue. Requests for screenshots are intended to help our technical team identify the cause of the problem as accurately as possible, but we understand how frustrating it is to repeat the same steps without a resolution.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery. However, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. We would like to review your case thoroughly, including the login issue and your previous correspondence with our support team.
Please contact [email protected] with your account details so we can investigate the issue further and assist you.
Best regards,
Beyond Body Team
I purchased this program on 16 July (yesterday). i set up the account and password. Today, i went into it and couldnt log in. I clicked "reset password", i was sent a reset password email and when i clicked on the link, the 404 error came up. I attempted a 2nd time and the same thing. I emailed customer support and was sent generic responses and then they stopped communicating. I then sent them an email to cancel the entire thing and issue me a refund (under European law consumer rights - 14 days to change mind). No response. I then went through the chat functionality - i attempted multiple times until finally someone answered and confirmed the refund. I have yet to receive a cancellation email confirmation. However, i took screen shots of the chat conversation. STAY AWAY ! There's defo more reputable companies for this.
Reply from Beyond Body2026-07-20
Hello Heidi,
We’re sorry to hear about your experience and understand how frustrating it must have been to lose access to the app shortly after purchase. Since you were able to create your account and log in initially, this appears to be a technical issue rather than an account setup issue. We also apologize for the inconvenience caused by the password reset link returning a 404 error.
We regret that the support experience did not meet your expectations. Our team aims to assist customers as quickly as possible, and we’re sorry if the responses you received did not adequately address your issue.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery. However, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. As you mentioned that your refund was approved via chat, please note that refund processing times may vary depending on your payment provider.
If you have not yet received confirmation or have additional concerns, please contact [email protected] with your account details and screenshots so our team can review the status of your request and assist further.
Best regards,
Beyond Body Team
I purchased this Beyond Body plan in good faith . What a mistake !
The App doesn’t work and after doing my login and password, this doesn’t work either .
I paid for this less than 24 hours ago now . Since seeing the horrendous reviews for this company and basically paying for nothing . I have asked for a complete refund.
I have so far been offered 20% and 50% back which actually shows what a scam it really is !
So far since yesterday I have sent so many Emails asking for my money back and it’s not happened yet .
Learn by my mistakes !
Reply from Beyond Body2026-07-14
Hello Carly,
We’re sorry to hear about your experience and understand how disappointing it must have been to encounter login issues so soon after your purchase. This is not the experience we want for our users.
If you're unable to access the app after completing your purchase, this may be due to a technical issue rather than your account or subscription. We would like the opportunity to investigate why you're unable to log in and help restore access as quickly as possible. Please make sure you're using the same email address that was used during checkout, as your purchase is linked to that account.
Regarding your refund request, we understand your concerns. Refund requests are reviewed individually in accordance with our refund policy, which allows returns within 14 days of delivery. However, personalized products or digital content that has already been provided cannot be refunded unless proven faulty or not as described.
We sincerely regret that your support experience did not meet your expectations. Please contact [email protected] with your account details so our team can thoroughly review both your login issue and your refund request and work toward a resolution.
Best regards,
Beyond Body Team
The app has lots of good information. I have a little trouble maneuvering the menu part as I’m from the south and don’t eat tofu😂. The suggested menus usually are not what I would eat and I have a little trouble entering the food I do eat.
Reply from Beyond Body2026-07-14
Hey Anne,
Thank you for your feedback! We’re glad you’re enjoying the Beyond Body app. We understand that food preferences vary, and we appreciate your input about menu options and navigation as we continue improving your experience. If you have any questions, we’re always here to help. 😊
Best regards,
Beyond Body Team
R
Ron McTRASH · 1 review · Experienced 2026-07-14 ·
★★★★★
tried to take $200 12 months after cancelling trial.
My wife had a trial period which she ended the subscription to before the end of the trial.
12 months later I see a suspicious transaction of $200 for this thing come out of the account. disputed obviously but this is a massive scam.
Reply from Beyond Body2026-07-14
Hello Ron,
We’re sorry to hear about your concerns and understand why this situation would be upsetting. We would like to clarify that charges cannot be processed without a completed checkout, and all subscription terms, renewal schedules, pricing, and billing information are clearly presented during checkout before a purchase is confirmed and are also available in our Terms & Conditions.
If a subscription is cancelled correctly before the renewal date, it should not renew. We would appreciate the opportunity to investigate what happened in your specific case, as there may be additional details that require review.
Please contact [email protected] with the email address associated with the purchase and any transaction details so our team can thoroughly investigate the charge and assist you further.
Best regards,
Beyond Body Team
M
Melissa · 3 reviews · Experienced 2026-07-13 ·
★★★★★
Revised 1 star
I gave a one star due to not properly notifying me of the renewed subscription after a few emails finally I got a full refund and of course because I didnt revise my review they flagged it.
This may work for some people but certainly not for me.
Reply from Beyond Body2026-07-14
Hello Melissa,
Thank you for sharing an update to your experience. We’re pleased that your refund request was ultimately resolved and that we were able to provide a full refund.
We’re sorry to hear that the program itself was not the right fit for your needs. We also appreciate your feedback regarding renewal notifications. Subscription pricing, renewal terms, and billing information are presented during checkout before purchase and are outlined in our Terms & Conditions, but we understand the importance of ensuring customers feel well informed throughout their subscription.
We appreciate your feedback and will share it with our team as we continue improving our service. If you have any further questions, please contact [email protected].
Best regards,
Beyond Body Team
Purchased a 12-week intro with understanding of renewal every 3 months after the 12 weeks. Downloaded the app. Was not able to log in. Contacted customer service who responded right away with instructions. Tried instructions still not able to log in. Repeat contact and log in attempt 4 times without susaess. Waited 2 days log in success. Next day couldn’t log in. Cancelled subscription. Customer service responded with they were charging me the next 3 months ($69.99) after only 5 days after purchase where the app only worked for 1 day. Am in dispute now with customer service over $69.99 charge. log in worked in today -my 12 weeks is still active. Hope the app still works. App not terrific. Not able to change my fasting/eating period nor track my own meals. VERY dissatisfied
Reply from Beyond Body2026-07-13
Hello there,
We’re sorry to hear about the difficulties you experienced with accessing the app and understand your frustration. We appreciate you sharing the details of your experience, as login issues and app functionality concerns are not the experience we want for our users.
After purchase, users need to create their account credentials first before logging into the app. A verification email is sent to the email address used during checkout, allowing you to set your password. Once the account is created, the same credentials can be used to access the app.
Regarding subscriptions, renewal terms, billing schedules, and pricing are presented during checkout before the purchase is completed and are also available in our Terms & Conditions. If a subscription is cancelled before the renewal date, it should not renew.
We’re also sorry to hear that some app features did not meet your expectations. Your feedback regarding fasting schedule adjustments, meal tracking, and overall usability will be shared with our team for review.
Please contact [email protected] with your account details so we can review your subscription and access history and assist you further.
Best regards,
Beyond Body Team
This is an addition to my previous review.
I have tried everything they've asked me to do. Nothing works. I still cannot access their app. My email, I registered with, is not recognised. I've even tried resetting my password, click on their link goes to a page not found!
I have no idea what they are doing but they need to be avoided.
Reply from Beyond Body2026-07-13
Hello Jaqueline,
We’re sorry to hear you’re still experiencing difficulties accessing your account. We understand how frustrating it is to go through troubleshooting steps and still not be able to log in.
To access the app, you first need to create your login credentials. After purchase, a verification email is sent to the email address used during checkout, allowing you to set your password. Please also check your Spam or Promotions folders in case the email was filtered. After completing the registration process, you can log in to the app using the same email address and password you created.
We would like to look into why your email is not being recognised and help resolve this. Please contact [email protected] with your purchase details so our team can investigate further.
Best regards,
Beyond Body Team
I took their questionnaire out of curiosity. I have been a health, fitness and body coach for over twenty-five years. Here's my take;
•They told me I'm a endomorph (tubby) when I'm actually a mesomorph (high muscle content) who trains 14 hours a week with the fitness of an athlete - they can not diagnose body type from a few questions.
•They told me my cortisol levels were high 🤣 they can't know that from a few basic questions - they're just jumping on the band wagon because cortisol is the new thing everyone's talking about. My life is so chill theres no way I have high cortisol
•They promote fasting. IT'S PROVEN fasting raising cortisol in women. Most fasting research was conducted on men. Now they're doing research on women, scientists are realising fasting in the morning drastically raises cortisol - so their whole ethos of rambling on about cortisol stopping you lose weight, when they're encouraging it to raise more.
My overall professional opinion is they're another sales company preying on women / men who struggle to lose weight and getting you to pay for what you can learn to do on YouTube. Not once during the questionnaire did they ask if I already fasted. I do, for up to 36 hours. Purely for its health benefits not to lose weight. Ultimately, restrict your eating hours, you'll eat less food and lose weight. It's not rocket science and you don't need to pay a subscription to learn how to fast.
Reply from Beyond Body2026-07-10
Hello Sereena,
Thank you for taking the time to share your perspective. We appreciate hearing feedback from someone with extensive experience in health and fitness.
We'd like to clarify that the onboarding questionnaire is not intended to diagnose medical conditions or replace professional assessments. The recommendations provided are based on the information users choose to share and are designed to personalize the program within the scope of the app - they are not medical diagnoses or clinical evaluations.
We also recognize that there are differing viewpoints and ongoing research regarding fasting, nutrition, and individual responses. Our program is intended as a general wellness tool, not medical advice, and we encourage users to consult a qualified healthcare professional before starting any new diet or fasting regimen, particularly if they have existing health conditions or concerns.
We appreciate your comments regarding the questionnaire, personalization, and the information presented, and we will share your feedback with our team as we continue improving the program. If you have any further questions or suggestions, please feel free to contact [email protected].
Best regards,
Beyond Body Team
K
KPMac · 46 reviews · Experienced 2026-07-07 ·
★★★★★
SCAM!
I was not aware that I had signed up for recurring payments, which over five months totalled €184.94. Please be careful and make sure you fully understand what you’re agreeing to before purchasing.
I have now raised a dispute with my bank regarding these charges.
Before writing this review, I contacted BeyondBody directly. They offered to refund only the most recent payment, which had been taken the previous day, but declined to refund the earlier charges. Their response was that I had agreed to the subscription terms when I signed up.
This was a very disappointing experience, and I hope other customers take extra care to check whether a purchase includes an ongoing subscription.
Reply from Beyond Body2026-07-08
Hello Kyra,
We’re sorry to hear about your experience and understand your concerns. We would like to clarify that we cannot process charges without a completed checkout. Before a purchase is confirmed, all subscription pricing, billing schedules, renewal terms, and applicable charges are clearly presented during checkout and outlined in our Terms & Conditions.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We would appreciate the opportunity to review your case and answer any questions regarding your subscription.
Please contact [email protected] with your account details so our team can investigate and assist you further.
Best regards,
Beyond Body Team
A
Anne Elizabeth Haley · 6 reviews · Experienced 2026-07-06 ·
★★★★★
Do not pay for this
Do not pay for the plan as Beyond Body cannot deliver what you pay for. I got locked out after 3 weeks of an 8 week plan and Beyond Body support cannot do anything to get me back on so I have cancelled my subscription ( other reviews also reflect this issue ) .
Reply from Beyond Body2026-07-07
Hello Anne,
We’re sorry to hear about your experience and understand your frustration. Cancelling your subscription does not remove access to the app or disable your account. If you have already paid for an active subscription period, you should continue to have access to the app and its features until the end of that billing period, even after auto-renewal has been turned off.
Being unable to log in or access your account is not the experience we want our users to have. This may be related to a login or account issue rather than your subscription status, and we would like the opportunity to investigate it.
Please contact [email protected] with the email address associated with your account and any details about the error you are seeing. Our team will review your account, help restore access if possible, and ensure you can use the service you have already paid for.
Best regards,
Beyond Body Team
Not worth the money or the hassle of trying to cancel.
Reply from Beyond Body2026-07-07
Hello Amy,
We’re sorry to hear the program did not meet your expectations and that you found the cancellation process frustrating. We aim to make subscription management as straightforward as possible.
The cancellation method depends on where the subscription was purchased. If it was purchased through the Apple App Store, it must be cancelled in your Apple account under Subscriptions. If it was purchased through Google Play, it can be cancelled through Google Play Subscriptions. If it was purchased directly through our website, it can be managed through "Manage my subscription" after logging into your account. Please note that any optional add-ons are separate services and must be cancelled individually.
If you need help reviewing your subscription or cancellation status, please contact [email protected] and our team will be happy to assist you.
Best regards,
Beyond Body Team
J
Jessica · 1 review · Experienced 2026-07-01 ·
★★★★★
They make it really difficult to…
They make it really difficult to unsubscribe and make you unsubscribe a few times before actually listing you as unsubscribed.
Reply from Beyond Body2026-07-02
Hello Jessica,
We’re sorry to hear about your experience and understand your frustration. We aim to make subscription management as straightforward as possible, and we regret that the cancellation process did not meet your expectations.
The way a subscription is cancelled depends on where it was purchased. If it was purchased through the Apple App Store, it must be cancelled in your Apple account under Subscriptions. If it was purchased through Google Play, it must be cancelled through your Google Play Subscriptions. If it was purchased directly through our website, it can be managed through "Manage my subscription" after logging into your account. Please also note that optional add-ons are separate services and must be cancelled individually, as cancelling the main subscription does not automatically cancel them.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We would be happy to review your case and confirm the cancellation status. Please contact [email protected] with your account details so our team can investigate and assist you further.
Best regards,
Beyond Body Team
L
Loredana Rus · 2 reviews · Experienced 2026-06-30 ·
★★★★★
⚠️ WARNING scam
⚠️ WARNING: Hidden Subscription Trap and Deceptive Practices!Rating: 1/5 starsAvoid the Better Body program at all costs! It is designed purely as a financial trap, not a weight loss solution.The Hidden Subscription Scam:Misleading Marketing: You buy what appears to be a "one-off" (one-time) program.The Reality: They secretly activate an automatic recurring subscription.Hidden Add-ons: They sneak in extra fitness programs during checkout or in tiny print.The Financial Hit: I discovered that roughly $200 USD was debited from my account over 6 months.Zero Consent: This money was taken for services I never used and never needed.Program Quality – Zero Value:Rigid Structure: The program is completely unrealistic for everyday life.Terrible Recipes: The meals are overly complicated, tasteless, and impractical.No Results: It provides absolutely no added value or actual weight loss results.This is a cash-grab operation disguised as a wellness program. Do not trust them with your card details, or you will end up with unauthorized charges!
Reply from Beyond Body2026-07-02
Hello Loredana,
We’re sorry to hear that the program did not meet your expectations and understand your frustration. We would like to clarify that we cannot charge a customer without a completed checkout process. Before any payment is processed, all subscription pricing, billing schedules, renewal terms, and applicable charges are clearly presented during checkout and outlined in our Terms & Conditions.
Optional add-ons are not applied automatically - they are entirely optional and must be actively selected during the purchase process. They are separate services with their own billing and, if purchased, must also be cancelled separately, as cancelling the main subscription does not automatically cancel add-ons.
We also regret that you were dissatisfied with the program content. The plans and recommendations are generated based on the information provided during onboarding, but we understand they may not suit everyone's preferences or lifestyle. Your feedback regarding the recipes and overall experience will be shared with our team.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. We understand this outcome may not have met your expectations.
We would appreciate the opportunity to review your case, including the subscription, charges, and refund request. Please contact [email protected] with your account details so our team can investigate further and assist you directly.
Best regards,
Beyond Body Team
I was really impressed with the assistance, kindness and understanding I received from Aimee in Customer Service. It took a load off my mind and I highly recommend reaching out to her with any problem, as she is really committed to help, and does an amazing job.
Reply from Beyond Body2026-06-29
Hey Deidre,
Thank you so much for your kind words—it’s wonderful to hear that Aimee was able to support you with kindness and understanding, making your experience smoother. We’re truly glad we could take a load off your mind, and we appreciate your recommendation and trust in our team. If you have any questions, we’re always here to help. 🙏
Best regards,
Beyond Body Team
J
Jade Fernando · 3 reviews · Experienced 2026-06-28 ·
★★★★★
Absolutely disgusting victim blaming…
Absolutely disgusting victim blaming behaviour. My mum tried to contact these people and pretty much put the blame on her for their f-up. Absolutely disgusting and will be warning people to not do business with such a negligent company. My mum had paid for a $50 subscription n then they charged her $199, 4× the amount she first paid. They only offered a 25% money back n after she attempted to try n get the rest of her money back they again offered 25%.
Reply from Beyond Body2026-06-29
Hello Jade,
We’re sorry to hear about your mother’s experience and regret that the support she received did not meet her expectations. Providing respectful and helpful customer service is important to us, and we take feedback like this seriously.
We would like to clarify that all subscription pricing, renewal terms, and billing details are clearly presented during checkout and outlined in our Terms & Conditions before a purchase is completed. Refund requests are reviewed individually in accordance with our refund policy, which allows returns within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described.
We would appreciate the opportunity to review her case, including the subscription details, charges, and refund decision. Please ask her to contact [email protected] with her account information so our team can investigate further and assist directly.
Best regards,
Beyond Body Team
L
Lizzi · 7 reviews · Experienced 2026-06-27 ·
★★★★★
Do not go near this app/company.
Do not go near this app/company.
They are one of those apps that offer a free trial and then take money without telling you they are renewing your subscription.
I realised they were trying to take money from my account so had to go searching for a way to cancel any renewals which I did on the day the subscription was due.
They have taken my money anyway and offered a paltry 25% refund even though I cancelled.
Reply from Beyond Body2026-06-29
Hello Lizzi,
We’re sorry to hear about your experience and understand your frustration. We would like to clarify that subscription terms, pricing, renewal dates, and cancellation information are clearly presented during checkout and outlined in our Terms & Conditions before a purchase is completed. Renewal charges are processed according to the subscription terms accepted at the time of purchase.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We would like to review your cancellation status and the timing of the renewal charge to better understand what happened.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. We understand that you were disappointed with the resolution offered and regret that it did not meet your expectations.
Please contact [email protected] with your account details so our team can investigate your case further and assist you directly.
Best regards,
Beyond Body Team
H
Heather Jordan · 3 reviews · Experienced 2026-06-23 ·
★★★★★
I honestly never knew there was…
I honestly never knew there was anything other than a book until I recently received a cancellation
Reply from Beyond Body2026-06-25
Hey Heather,
Thank you for sharing this and I’m sorry for the confusion. Beyond Body is primarily a personalized eBook program, and in addition you may choose optional add-ons such as the Assistant App and customized workout plan, which can sometimes create different purchase or subscription structures. It sounds like your cancellation may be related to one of these components, and I’d be happy to help you clarify exactly what happened and what you currently have access to. If you’d like, share your order details and we’ll look into it for you right away. 🙏
Best regards,
Beyond Body Team
P
Peter Guerin · 2 reviews · Experienced 2026-06-23 ·
★★★★★
Scammers
Scammers
Made a small purchase in December, by default when you purchase you are loaded for an automatic subscription 6 months later.
Had $293 STOLEN from my PayPal account for something I never subscribed for.
Contact Beyond Body & given a token 25% refund.
THIEVES
Reply from Beyond Body2026-06-23
Hello Peter,
We’re sorry to hear about your experience and understand why you are upset. We would like to clarify that subscriptions are not added without a completed purchase. All subscription terms, pricing, renewal conditions, billing schedules, and applicable charges are clearly presented during checkout and outlined in our Terms & Conditions before payment is submitted and the order is confirmed.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We also understand your disappointment regarding the refund outcome. Our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described.
We would still like the opportunity to review your case thoroughly, including the subscription details, renewal charge, and refund decision. Please contact [email protected] with your account information so our team can investigate further and assist you directly.
Best regards,
Beyond Body Team
