Activation Key Support
I recently had to reinstall my system software and lost all of my programs in the process. When I tried reinstalling the VideoProc Converter software I had purchased a couple years ago, I found out my activation key wasn't working because it had already been used. I wrote an email to the help center and they were so quick to respond and help out! Within hours, they had written me back and informed me that I missed the option to deactivate my activation key before reinstalling my system software that I was not aware of. They re-enabled my key and I was able to continue using the software I had purchased. The software is amazing as well. Been using it for years now, and it is a powerful tool for downloading videos or converting video files. I highly recommend it!