Buyer Beware
I placed an order on January 17, 2026, with a stated shipping timeframe of 3–5 weeks. It has now been nearly 10 weeks and I still have not received my item or a tracking number. Customer service repeatedly responded with generic updates saying the order was still in production. Most recently, I was told my order is on hold and would not be shipped unless I closed my payment dispute first. This is extremely concerning. I am not comfortable closing a dispute without proof of shipment. Based on my experience, I would advise others to proceed with caution when ordering from this company.