An absolute nightmare
United Regions Van Lines was hired based on rates they gave me which later changed. This is the absolute worst moving company I’ve ever heard of. Communication is terrible. They quoted one price then hit me up at midnight during packing for $10k more even though the way they were packing was designed to take more space. They told me if I didn’t approve I could move the stuff myself. There was no customer service to talk to at this time. The movers were taking food out of my pantry and eating it right in front of us. They drove rented trucks. They drive these trucks all over my lawn causing damage and I was told that’s not their problem. The customer service team was closed for a couple of days after my items were picked up and ignored my claims but called me back to figure out how I was I going to pay them more money. I debated how much they were charging and was told I needed to pay to get my stuff. It took 3 weeks to get my stuff. They would not tell me when it was coming. This is maddening. When the moving truck came I measured the space filled and it was considerably less then what I was charged for and customer service would not acknowledge. There was a considerable amount of damage to my items. The movers didn’t do a proper job labeling the boxes so the movers on the delivery end had to open up all boxes to figure out where they get delivered to. By my calculations I was overcharged by $10k. Stay away from this company. Doing business with them feels like you are being constantly violated and taken advantage of. I have researched them quite a bit since my experience and found that they have consistently terrible reviews and the safety of their drivers and equipment is unsafe according to government websites. There is absolutely no reason to deal with these people.