I'm not sure I've ever had problems with the service…
I'm not sure I've ever had problems with the service. The help documentation isn't great and in the past I just had to google and try to figure things out on my own. Some of the help docs/pages won't load or say it's a bad URL. I have emailed support once or twice and received a response within a day. I love the fact that Easy News gives you access to an unlimited VPN account for several concurrent devices.