Fast, friendly, helpful
Fast, friendly and helpful service.
Reply from Easynews2026-08-02
Thank you for your Trustpilot review and your continued support!
About Easynews
Data updated- Website
- www.easynews.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 18 reviews
- Replies to negative
- 89% (17/19)
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About this business
Established in 1996, Easynews provides secure, stable, and direct access to the world’s largest Usenet directory of binary and text newsgroups. Through their proprietary search capabilities, Easynews offers the easiest search experience with the most accurate results, which is why they have been recommended by leading technology sources like Techradar and ITproportal.
Written by the business, not verified by us.Is Easynews legit?
Easynews (www.easynews.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 89% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
26 Years Subscriber
I've been a subscriber to Easynews for 26 years! That's right. The service has been continuously expanding over the years with long retentions and occasional updates to their interface which requires no additional software to access newgroups. Probably the easiest newsgroup service out there! (Hence the name) It's generally fast but could use some speed improvement. Finally, support is fast, helpful and courteous. Would recommend for those wanting a complete package accessible on all platforms anywhere.
Reply from Easynews2026-07-15
Thank you for leaving a review on Trustpilot — your opinion matters a lot to our team!
Really awesome service & support
Really awesome service which has been more useful then my other reputable indexers. The web search previews make this a must-have for usenet. Also great customer support, helped me resolve an account issue very quickly.
Reply from Easynews2026-07-05
Thank you so much for taking the time to leave this excellent review. We greatly appreciate it!
Very prompt and patient in responding…
Very prompt and patient in responding to my support request.
Reply from Easynews2026-07-01
Thank you for the review! We appreciate it
Quick turnaround to implement a change…
Quick turnaround to implement a change for my account. I’ve been a user for several years.
Reply from Easynews2026-06-18
Thank you for your review! We appreciate it!
This has been a great addition to my…
This has been a great addition to my Usenet setup. The search function makes it really easy to search Usenet without needing anything else. The overall experience has been quite good.
Reply from Easynews2026-05-21
We appreciate your Trustpilot review and are glad we could meet your expectations.
Easy to use
I got a block account and wasn't sure what to expect, but the web search that's included with the Usenet access is surprisingly easy to use. Results come back quick as well.
Reply from Easynews2026-05-18
Your feedback helps us grow — thank you!
Speedy assistance
Speedy assistance, very helpful , solved my problem
Reply from Easynews2026-05-06
Thank you for your Trustpilot review and for being part of our community!
Brilliant All Round Product
Brilliant customer support, excellent speed, great retention. And bonus unlimited NTP traffic!!!
Reply from Easynews2026-05-03
Thank you for your kind Trustpilot feedback — it means a lot to our team.
I have been using easynews for 10…
I have been using easynews for 10 years. I did have a problem with the included VPN, but support gave me the solution within 24 hours. It is a great service and well worth the price. Would highly recommend to others.
Reply from Easynews2026-05-03
We’re glad you’re happy with Easynews. Your support helps us keep making Usenet simple, secure, and accessible.
Been with Easynews for 25 years
Been with Easynews for 25 years. There simply are no comparisons. File retention is unsurpassed. Their support staff is prompt, courteous, and quick and knowledgeable when problems arise.
Reply from Easynews2026-04-16
We truly appreciate your Trustpilot review and your trust in us.
Can't trust their logging activities
I saw someone on Reddit point out Easynews does not tell us what they log when we use their web search. This concerns me greatly. It also bothers me that every time someone commented about needing help signing up for their service, the easynews rep chimed in but when the person started asking about logging, the rep was nowhere to be found. This speaks volumes about their service. I do not think I can trust it anymore and I just cancelled.
Reply from Easynews2026-04-13
Hello, we take privacy and user trust very seriously, so we’d like to clarify a few points here. Our logging practices are clearly outlined in our Privacy Policy, and we do not engage in any hidden or undisclosed activity. We understand that discussions on third-party platforms like Reddit can sometimes raise concerns, but they don’t always reflect how our service actually operates. We’re also unable to find any account or support interaction that matches this review. If you did use our service and have specific questions about privacy or logging, we’d genuinely welcome the opportunity to address them directly. Our team is always available to provide clear answers, and we encourage anyone with concerns to reach out so we can respond with accurate information rather than speculation.
Sao rapidos, honestos e corteses.
They were quick to address my issues They were attentive and patient They provide excellent service at a reasonable price For all these reasons, I recommend them
Reply from Easynews2026-04-13
We appreciate your Trustpilot review and are glad we could meet your expectations. Thank you, Artur!
I've been a member since 1999
I've been a member since 1999. The service has been going down hill. Nothing really new has been added in the last few years. I'm constantly getting 404 when i click links.
Reply from Easynews2026-03-09
We're sorry to hear about your experience. Please reach out to our 24/7 Support Team for assistance at https://help.easynews.com/new
Easynews has excellent customer service
Easynews has been an excellent service. When I had an issue with my account password and billing, they were as good as any company I have ever dealt with. They responded to me in less than an hour and my problem was resolved in three emails. They got me out of some difficulty. I can only praise their customer service and professionalism. Extremely pleased.
Reply from Easynews2026-02-22
Thank you, William! We're happy to have you as a customer.
Inaccessible Files
Ive been using Easynews (EN) for years... I canceled my membership at one point, however, was drawn back in by an attractive offer. Big mistake. Over the past 6-12 months I've noticed that there are MANY items, increasingly, that are indicated to be available either in a thumbnail or file or.... whatever, however, when an attempt is made to open, the system indicates the file cannot be opened. That's it.... just a message of an error which indicates the file wont open. I communicated with EN about this I was told in simple terms.... "It is out of our control"... and perhaps it is. My point is that the "Over 6395 days of Article Retention" claimed is not accurate. Yes, there may be that many DAYS available, however, when data from 5 years ago OR a month ago is randomly unavailable, the amount of days available is pointless. The fact is, that there are many unavailable files, not a few.... thousands. I need to reiterate that this issue started relatively recently as noted above. For YEARS I used EN with no issues on accessing files, etc. This is a new problem that exists and I'm not the only one it effects. Countless sites such as Reddit, etc. have many comments about this same problem. Seems as though EN is aware of this issue and either doesn't want to fix it or doesn't know how.
Reply from Easynews2026-02-23
Thank you for taking the time to share your experience and for being such a loyal Easynews customer. Sorry to hear about the issues you’ve been having with files that are not accessible. We understand how frustrating it can be to see files that seem to be available but won’t open. To answer your question, “X days of retention” is how long articles are retained on our servers. However, the nature of Usenet is such that it is a decentralized network, and the availability of files is dependent on the completeness of the original posts and whether all parts of a file are still present. Sometimes, this means that files may show up in search results but not be complete or have missing parts, which will cause them not to open properly. This can happen for a variety of reasons that are outside of our control, such as how the files were originally posted to the network. We completely understand your concern, especially if you’ve noticed that this has been a problem that’s been increasing lately. We’d be happy to help investigate any issues you may be having if you’re willing to share more information with our support team.
Perfect
Perfect service and good quality for the price!
Reply from Easynews2026-01-14
We're happy to have you as a customer. Thank you!
AVOID AT ALL COSTS
AVOID AT ALL COSTS! No reply from any support. No real support of any kind. Emails go unanswered. Account recovery links are bad. Their own Contact Us page is broken and you cant submit tickets.
Not to be trusted
Not to be trusted they send messages offering discounted price when you submit cancelation but the offer is even more than normal promotions on their website. They then trick you with further discounts only to get you to join their sister site newshosting
Been a user for years now
Been a user for years now. Really love the service they provide and hope to continue with it
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